Customer Testimonials
Hands down the best dealership experience! Ask for Richard Fordham! Great salesman!! Very friendly dealership!
Very nice and professional. Our sales rep Gavin Gunter was a pleasure to work with. Very clean and organized dealership.
Sarah and Gavin were great! Honestly the best experience I’ve had buying a vehicle. Couldn’t thank them enough.
Cody and Sarah were the biggest help. They found me the perfect vehicle and the process could not have been easier.
Cody and Sarah were the biggest help! Cody’s post drew me to come in and I could not have found this truck without them!
Sarah and Steven were great I would highly recommend them. Nicest people I’ve ever met
Awesome customer service. Denise and Ron are at the top of their game. Ron made my appointment with ease. Denise saw my appointment through to the end. Denise gave me confidence that things were done right. The waiting area is 5 star also. Thanks Encore dealership.
Gavin and Sarah are awesome. Thanks to them, our experience was a great one. Thanks so much.
Chase Williams was the best car salesman I have ever to deal with . Put me in a car for the right price.
The salesman Richard was awesome very informed and easy to work with it was and enjoyable experience
Cortez was a great help as a salesman, we were narrowing it down between two jeeps my wife liked ended up with more options than the other one but less money
Thanks to Sarah and Cartez for all of the help with buying our new vehicle. They made this process much more enjoyable!
Cartez started our sale and turned it over to Richard and they both did a really great job and now we have a nice new car
Had a great experience. My salesman Gavin was absolutely great! If I'm ever in the market again I won't hesitate to come back and see him.
Richard and Blake were very helpful throughout the process! Encore CDJR has a great team.
This was the most excellent experience buying a car I have ever had..my salesman Gavin was outstanding and the rest of the staff that helped through the process was A+++ .When our family gets ready to purchase another vehicle it will definitely be back at Encore!!
Encore dealership is professional, and gives a great deal. Best dealership, Best salesman Richard Hands-down
I appreciate the maintenance that was completed on my car in a very reasonable time frame.
Gavin and Sarah were AWESOME! This is our 5th purchase with Encore and it will definitely not be our last!
Overall great experience, made the entire process very easy! Definitely recommend!! Will recommend to others!
Alex the sales guy was wonderful. Will definitely use him against. I was in and out with a new car within 1 and a half hours! Wonderful day!
Very clean dealership, staff was very friendly. Cody and Sarah made my experience enjoyable and made it easy on me to purchase my tundra. I’m very happy with my purchase and dealing with them. I will come back here again for my next vehicle just because of them!
Extremely helpful staff, very clean dealership. Everyone that we encountered was very polite and did what they could to make this an easy purchase and fast transaction. Highly recommended.
Alex and Sarah were just awesome and very informative about vehicle Great experience thank you
The team her at Encore was incredible. They made the entire process easy and hassle free. I definitely recommend them to anyone looking for a vehicle.
Sarah and Alex were just awesome! Alex was great to test drive with, gave information on the car as we drove, and answered any questions we had. Sarah was so sweet with everything.
Easy process. I got what i wanted. And the dealer did too! . Nice salesperson. Very courteous.
The experience of buying my new car was quick, efficient and with ease. Eric & John were personable and easy to work with!
Awesome Dealership. Very courteous. I was welcomed within 1 minute of getting there. Had a great selection of jeeps. Quick & easy. I will recommend Encore to anyone looking to buy a vehicle
Gavin and John were awesome! Very professional and courteous! They are looking for a truck or Gladiator for my wife now!
Sarah was awesome and helpful everybody was super friendly.Sarah is who I will refer anyone to if they need to buy a car she’s super helpful she’s not pushy and she doesn’t try to pressure you into buying a car. This is how all car sales people should be this is how it’s done.I can not say enough good things about her or the people that work there I would highly recommend anyone to go buy a car from there.
Great experience and excellent sales people and excellent customer service enjoyed my experience there thank you
Gavin was awesome, probably one of the best and easiest transactions I've ever had. He's become more than a salesperson and I now consider him a friend.
Gavin done a great job selling us our jeep Smooth transition, very fast , financial was smooth as well
Sarah made our car buying experience painless and enjoyable. I will definitely recommend her to everyone looking to buy a car.
Gavin was fantastic! We are in love with our new Gladiator Rubicon! His wonderful personality made this whole buying process a breeze! Thanks Gavin, we’ll be back next year for a new Truck!
A little slow but they have the selection with good options. Sales manager will work had to satisfy.
Go to this dealership and ask for Gavin! He is such an honest and joyful person! He answered every question and gave me more than enough information and advice! My day was made not only because of the beautiful car that he sold to me, but because of the amazing experience that Gavin made it!
Sarah was absolutely amazing, she was not pushy and got me out the door with ease. Did I mention how sweet she is!!! I would 100 % recommend her to anyone that wants that stress free shopping experience. ☺️
Dave was great in every way! 10/10 recommend him for all your vehicle needs.
This was my best experience in purchasing a car! A young man named Gavin Gunter assisted me! He was the most respectful young man that I’ve ever encountered! A+ service!
Richard was outstanding! He was so friendly and got me exactly what I wanted. I would recommend him to anyone! 100% the best car buying experience I’ve ever had. 😊
I had a great time checking out some Gladiators with Cody at Encore. He had great product knowledge and listened to what i needed!
Encore is the place to go! Shun Fuller was awesome I love my new car
The dealership was wonderful, everyone was nice and helpful. I’ll like to rate my car salesman Alex a 10/10 cause because he gave me a an awesome experience the whole entire time.
My salesperson Shun was outstanding. Very personable, friendly and helpful. Just the right amount of sales agenda tempered by professionalism and friendliness. He is definitely a great asset to a dealership making an entrance into the very competitive auto sales business here in South Alabama. As a retired senior manager I would say he is savvy and loyal tempered with an astute sense of the customers needs. Just a suggestion, if you want to continue to grow, do whatever it takes to keep him happy. If he ever went to a older establish dealership he could really hurt your sales. ...
Great experience! So glad Gavin Gunter was there to walk me through this very timeous journey! He is very helpful, knowledgeable, and professional! 10/10 would recommend him to my family and friends for their next big purchase.
Gavin and John were really helpful meeting our needs when buying the right vehicle we wanted.
Sarah has gone above and beyond with helping on the purchase of this truck. She is so sweet and very helpful.
Very friendly customer service. Sarah even gave me a test drive while it was raining!
Great shopping experience. The salesperson (Richard) was very helpful and knowledgeable without any pressuring. Thanks for helping pick out my new vehicle!
I had a wonderful experience purchasing a vehicle with Blake at the Encore dealership. He went above and beyond and made the process as smooth as possible. Great service over all. They really know their stuff. Would recommend to family and friends.
Staff is always friendly and professional especially the salesman I made contact with -Gavin Gunter.
Great Service! Highly knowledgeable salesperson!! Highly recommend Richard as a salesperson. Finance easy and fast!
Excellent customer service all around. I came in for a service appt and got an appraisal on my car.
Clean dealership, good people. Very pleased with how I was treated. I talked with a few employees, the whole staff was friendly.
Not ready to buy yet but Big Dave and Gavin took good care of us. Hospitality A+
Love this dealership. The staff was great and Cortez made my purchase a great experience.
Cody and Gavin were wonderful and helped make our vehicle purchase go very smooth and we are very pleased.
The sales manger was great and was very nice. The sales guy did a good job to and wouldn’t let me leave until we had a deal. Great job!!
Friendly, courteous and helpful staff. Willing to answer questions and demonstrate options on car. Great team!
We connected well with the salesman, and the finance manager. And had a good experience.
Extremely friendly, greeted us promptly. We're very knowledgeable about the vehicles we were looking at.
Customer service is awesome and prompt. I was there to get an oils change and I never have to wait long, which is awesome.
The sales people was great but the lady from financial was giving us the run around and that kind of ticked us off
Excellent staff and great service a wonderful place for serviceing your vehicles and having a coffee or soft drink.
The best experience! Thanks so much to Cody Miller and his wife Sara!! I can’t thank you guys enough:)
I trust this dealership as they show me all the date before the deal is done. They have very good cars…Keep giving a good service.
They have been awesome to work with the last few days! Cody and Sarah Miller have been so helpful with this experience! Will definitely recommend them
Words that best describe the dealership staff with whom I dealt: Integrity, responsive, technically efficient, personable, trustworthy, accessible, friendly
Gavin Gunter was accommodating and easy to work with. John was great as well. Thank you for working with us
Awesome salesman. Surprised it was opened on Sunday. Great dealership very pleased with the outcome.
Our sales person is Gavin Gunter. He is so helpful and knowledgeable of the vehicle we want to purchase. He is very respectful and professional.
Great General Manager, Sales, Service and Financial Dept. I highly recommend Encore for your next auto purchase! I love my very Classy 2022 Chrysler 300!
John from Scotland, Gavin, & Sam were amazing to work with. They exceeded my expectations. They were very easy to do business with and made my first car purchase a breeze.
Gavin is a very knowledgeable and efficient salesperson and it was a pleasure working with him. Never enjoyed buying a car before but he made it a great experience.
Great sales person to work with! Out standing Dealor ship. Will be back for all service
Had some hiccups along the way but Elizabeth in the service department is amazing! She has excellent customer service and keeps us informed regarding the status of our vehicle while maintenance is being performed. Great Service Team!
Friendly bunch of professional that truly go above and beyond to help you get the car of your dreams. They work well as a team and all of them have something awesome to contribute in helping you. We ended up buying 2 vehicles on the same day. We highly recommend this dealership to anyone looking for a vehicle.
Ron Reed stayed on top of the issues with my Dodge Durango until they were repaired to my satisfaction. July in the south is an awful month to be without A/C. He stayed in touch with me with all updates. When I went to pick it up, it was clean and ready to go. Ron was very pleasant and professional.
Sarah made our buying experience successful. Without her assistance we would have not purchased the Jeep Wrangler.
Staff friendly I was very happy with the efficient of my service I would highly recommend your dealership to my friends
Great customer service every time I go there they are really nice people who will take car of you and your car
Big Dave was great. He answered all my questions and was a pleasure to work with. The dealership was super clean and comfortable to spend time in.
Gavis was super helpful and very thorough! He found exactly what I wanted and was able to get me a amazing deal. He was friendly and professional. Highly recommend!
Clean and friendly staff with a huge selection of vehicles! I was super impressed with what they have.
I had the pleasure of working with Dave recently, and I can't say enough good things about my experience! He is so kind and patient and you can tell he really cares about his customers! He listened attentively to all of my questions and concerns and I never felt rushed or pressured at all. I would highly recommend him to anyone interested in a new car!
Clean dealership and professional salesmen. Excellent selection as well. Great time working with Mr. Ogrodny.
Dave was phenomenal in assisting me in my purchase. I would highly recommend him to anyone in need of a vehicle.
Big Dave always answers my questions and keeps me informed about new features on vehicles I'm interested in.
Very nice and friendly place. People actually listen to concerned and help resolve them! great!!