My husband and I had a great experience with encore! John and his team went above and beyond for us. We will definitely be back in the future.
After trying a dealership 3 times for just an oil change and that taking 2-3 hours each time with an appointment. And after trying Chris myers getting turned down for an oil change, reason was we do not do oil changes on high mileage vehicles. I checked into Encore for an oil change on my 2012 ram and I was treated like a regular customer, I will be choosing Encore for my next truck purchase.
Did not buy a car but I love Pam! She's an angel.
On 2/3/20, I purchased a 2019 Ram. Yolanda was my sales agent and Kevin the sales manager. Working with both of these people was a fun and easy experience. Yolanda even worked on her off day just to make sure every thing was ready for delivery. Great team! I would definitely buy from them again!