Customer Testimonials

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DealerRater Sep 30, 2022

Very clean dealership, staff was very friendly. Cody and Sarah made my experience enjoyable and made it easy on me to purchase my tundra. I’m very happy with my purchase and dealing with them. I will come back here again for my next vehicle just because of them!

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DealerRater Sep 26, 2022

Extremely helpful staff, very clean dealership. Everyone that we encountered was very polite and did what they could to make this an easy purchase and fast transaction. Highly recommended.

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DealerRater Sep 24, 2022

Alex and Sarah were just awesome and very informative about vehicle Great experience thank you

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DealerRater Sep 24, 2022

The team her at Encore was incredible. They made the entire process easy and hassle free. I definitely recommend them to anyone looking for a vehicle.

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DealerRater Sep 24, 2022

Sarah and Alex were just awesome! Alex was great to test drive with, gave information on the car as we drove, and answered any questions we had. Sarah was so sweet with everything.

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DealerRater Sep 19, 2022

Easy process. I got what i wanted. And the dealer did too! . Nice salesperson. Very courteous.

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DealerRater Sep 19, 2022

The experience of buying my new car was quick, efficient and with ease. Eric & John were personable and easy to work with!

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DealerRater Sep 18, 2022

Awesome Dealership. Very courteous. I was welcomed within 1 minute of getting there. Had a great selection of jeeps. Quick & easy. I will recommend Encore to anyone looking to buy a vehicle

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DealerRater Sep 12, 2022

Gavin and John were awesome! Very professional and courteous! They are looking for a truck or Gladiator for my wife now!

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DealerRater Sep 11, 2022

Sarah was awesome and helpful everybody was super friendly.Sarah is who I will refer anyone to if they need to buy a car she’s super helpful she’s not pushy and she doesn’t try to pressure you into buying a car. This is how all car sales people should be this is how it’s done.I can not say enough good things about her or the people that work there I would highly recommend anyone to go buy a car from there.

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DealerRater Sep 5, 2022

Great experience and excellent sales people and excellent customer service enjoyed my experience there thank you

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DealerRater Sep 3, 2022

Gavin was awesome, probably one of the best and easiest transactions I've ever had. He's become more than a salesperson and I now consider him a friend.

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DealerRater Sep 3, 2022

Gavin done a great job selling us our jeep Smooth transition, very fast , financial was smooth as well

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DealerRater Sep 3, 2022

Sarah made our car buying experience painless and enjoyable. I will definitely recommend her to everyone looking to buy a car.

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DealerRater Sep 2, 2022

Gavin was fantastic! We are in love with our new Gladiator Rubicon! His wonderful personality made this whole buying process a breeze! Thanks Gavin, we’ll be back next year for a new Truck!

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DealerRater Sep 1, 2022

A little slow but they have the selection with good options. Sales manager will work had to satisfy.

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DealerRater Aug 31, 2022

Go to this dealership and ask for Gavin! He is such an honest and joyful person! He answered every question and gave me more than enough information and advice! My day was made not only because of the beautiful car that he sold to me, but because of the amazing experience that Gavin made it!

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DealerRater Aug 31, 2022

Sarah was absolutely amazing, she was not pushy and got me out the door with ease. Did I mention how sweet she is!!! I would 100 % recommend her to anyone that wants that stress free shopping experience. ☺️

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DealerRater Aug 31, 2022

Dave was great in every way! 10/10 recommend him for all your vehicle needs.

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DealerRater Aug 31, 2022

This was my best experience in purchasing a car! A young man named Gavin Gunter assisted me! He was the most respectful young man that I’ve ever encountered! A+ service!

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DealerRater Aug 31, 2022

Richard was outstanding! He was so friendly and got me exactly what I wanted. I would recommend him to anyone! 100% the best car buying experience I’ve ever had. 😊

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DealerRater Aug 31, 2022

I had a great time checking out some Gladiators with Cody at Encore. He had great product knowledge and listened to what i needed!

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DealerRater Aug 31, 2022

Encore is the place to go! Shun Fuller was awesome I love my new car

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DealerRater Aug 30, 2022

The dealership was wonderful, everyone was nice and helpful. I’ll like to rate my car salesman Alex a 10/10 cause because he gave me a an awesome experience the whole entire time.

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DealerRater Aug 30, 2022

My salesperson Shun was outstanding. Very personable, friendly and helpful. Just the right amount of sales agenda tempered by professionalism and friendliness. He is definitely a great asset to a dealership making an entrance into the very competitive auto sales business here in South Alabama. As a retired senior manager I would say he is savvy and loyal tempered with an astute sense of the customers needs. Just a suggestion, if you want to continue to grow, do whatever it takes to keep him happy. If he ever went to a older establish dealership he could really hurt your sales. ...

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DealerRater Aug 28, 2022

Great experience! So glad Gavin Gunter was there to walk me through this very timeous journey! He is very helpful, knowledgeable, and professional! 10/10 would recommend him to my family and friends for their next big purchase.

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DealerRater Aug 27, 2022

Gavin and John were really helpful meeting our needs when buying the right vehicle we wanted.

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DealerRater Aug 27, 2022

Sarah has gone above and beyond with helping on the purchase of this truck. She is so sweet and very helpful.

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DealerRater Aug 27, 2022

Very friendly customer service. Sarah even gave me a test drive while it was raining!

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DealerRater Aug 26, 2022

Great shopping experience. The salesperson (Richard) was very helpful and knowledgeable without any pressuring. Thanks for helping pick out my new vehicle!

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DealerRater Aug 26, 2022

I had a wonderful experience purchasing a vehicle with Blake at the Encore dealership. He went above and beyond and made the process as smooth as possible. Great service over all. They really know their stuff. Would recommend to family and friends.

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DealerRater Aug 26, 2022

Staff is always friendly and professional especially the salesman I made contact with -Gavin Gunter.

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DealerRater Aug 25, 2022

Great Service! Highly knowledgeable salesperson!! Highly recommend Richard as a salesperson. Finance easy and fast!

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DealerRater Aug 23, 2022

Excellent customer service all around. I came in for a service appt and got an appraisal on my car.

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DealerRater Aug 23, 2022

Clean dealership, good people. Very pleased with how I was treated. I talked with a few employees, the whole staff was friendly.

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DealerRater Aug 23, 2022

Not ready to buy yet but Big Dave and Gavin took good care of us. Hospitality A+

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DealerRater Aug 19, 2022

Love this dealership. The staff was great and Cortez made my purchase a great experience.

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DealerRater Aug 15, 2022

Cody and Gavin were wonderful and helped make our vehicle purchase go very smooth and we are very pleased.

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DealerRater Aug 10, 2022

The sales manger was great and was very nice. The sales guy did a good job to and wouldn’t let me leave until we had a deal. Great job!!

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DealerRater Aug 5, 2022

Friendly, courteous and helpful staff. Willing to answer questions and demonstrate options on car. Great team!

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DealerRater Aug 5, 2022

We connected well with the salesman, and the finance manager. And had a good experience.

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DealerRater Aug 3, 2022

Extremely friendly, greeted us promptly. We're very knowledgeable about the vehicles we were looking at.

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DealerRater Aug 1, 2022

Customer service is awesome and prompt. I was there to get an oils change and I never have to wait long, which is awesome.

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DealerRater Aug 1, 2022

The sales people was great but the lady from financial was giving us the run around and that kind of ticked us off

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DealerRater Jul 30, 2022

Excellent staff and great service a wonderful place for serviceing your vehicles and having a coffee or soft drink.

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DealerRater Jul 27, 2022

The best experience! Thanks so much to Cody Miller and his wife Sara!! I can’t thank you guys enough:)

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DealerRater Jul 27, 2022

I trust this dealership as they show me all the date before the deal is done. They have very good cars…Keep giving a good service.

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DealerRater Jul 26, 2022

They have been awesome to work with the last few days! Cody and Sarah Miller have been so helpful with this experience! Will definitely recommend them

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DealerRater Jul 19, 2022

Words that best describe the dealership staff with whom I dealt: Integrity, responsive, technically efficient, personable, trustworthy, accessible, friendly

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DealerRater Jul 18, 2022

Gavin Gunter was accommodating and easy to work with. John was great as well. Thank you for working with us

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DealerRater Jul 18, 2022

Awesome salesman. Surprised it was opened on Sunday. Great dealership very pleased with the outcome.

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DealerRater Jul 15, 2022

Our sales person is Gavin Gunter. He is so helpful and knowledgeable of the vehicle we want to purchase. He is very respectful and professional.

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DealerRater Jul 9, 2022

Great General Manager, Sales, Service and Financial Dept. I highly recommend Encore for your next auto purchase! I love my very Classy 2022 Chrysler 300!

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DealerRater Jul 9, 2022

John from Scotland, Gavin, & Sam were amazing to work with. They exceeded my expectations. They were very easy to do business with and made my first car purchase a breeze.

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DealerRater Jul 8, 2022

Gavin is a very knowledgeable and efficient salesperson and it was a pleasure working with him. Never enjoyed buying a car before but he made it a great experience.

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DealerRater Jul 7, 2022

Great sales person to work with! Out standing Dealor ship. Will be back for all service

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DealerRater Jul 7, 2022

Had some hiccups along the way but Elizabeth in the service department is amazing! She has excellent customer service and keeps us informed regarding the status of our vehicle while maintenance is being performed. Great Service Team!

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DealerRater Jul 3, 2022

Friendly bunch of professional that truly go above and beyond to help you get the car of your dreams. They work well as a team and all of them have something awesome to contribute in helping you. We ended up buying 2 vehicles on the same day. We highly recommend this dealership to anyone looking for a vehicle.

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DealerRater Jul 2, 2022

Ron Reed stayed on top of the issues with my Dodge Durango until they were repaired to my satisfaction. July in the south is an awful month to be without A/C. He stayed in touch with me with all updates. When I went to pick it up, it was clean and ready to go. Ron was very pleasant and professional.

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DealerRater Jul 1, 2022

Sarah made our buying experience successful. Without her assistance we would have not purchased the Jeep Wrangler.

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DealerRater Jun 29, 2022

Staff friendly I was very happy with the efficient of my service I would highly recommend your dealership to my friends

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DealerRater Jun 29, 2022

Great customer service every time I go there they are really nice people who will take car of you and your car

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DealerRater Jun 29, 2022

Big Dave was great. He answered all my questions and was a pleasure to work with. The dealership was super clean and comfortable to spend time in.

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DealerRater Jun 22, 2022

Gavin was great!! He knew exactly what we were looking for!! He was very helpful and thorough!

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DealerRater Jun 22, 2022

Gavis was super helpful and very thorough! He found exactly what I wanted and was able to get me a amazing deal. He was friendly and professional. Highly recommend!

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DealerRater Jun 22, 2022

Clean and friendly staff with a huge selection of vehicles! I was super impressed with what they have.

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DealerRater Jun 22, 2022

I had the pleasure of working with Dave recently, and I can't say enough good things about my experience! He is so kind and patient and you can tell he really cares about his customers! He listened attentively to all of my questions and concerns and I never felt rushed or pressured at all. I would highly recommend him to anyone interested in a new car!

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DealerRater Jun 22, 2022

Clean dealership and professional salesmen. Excellent selection as well. Great time working with Mr. Ogrodny.

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DealerRater Jun 22, 2022

Dave was phenomenal in assisting me in my purchase. I would highly recommend him to anyone in need of a vehicle.

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DealerRater Jun 22, 2022

Big Dave always answers my questions and keeps me informed about new features on vehicles I'm interested in.

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DealerRater Jun 22, 2022

Very nice and friendly place. People actually listen to concerned and help resolve them! great!!

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DealerRater Jun 22, 2022

Chase was so helpful in finding us a vehicle we loved and that was in our budget.

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DealerRater Jun 22, 2022

These are professionals!! The one thing I hate is a bunch of land piranhas. 🙄 If I'm there to buy a vehicle, let's cut to the chase and make a deal. Easy, effecient, and Big Dave is smooth. 🛻

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DealerRater Jun 21, 2022

The service was really good and the care salesman was absolutely amazing and took great care of me and made the experience nice and easy .

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DealerRater Jun 21, 2022

Elizabeth was great. Everything was quick and easy and at a reasonable price. Very satisfied.

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DealerRater Jun 19, 2022

We love Encore! Great prices and even better people! Wouldn’t want to do business anywhere else!

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DealerRater Jun 18, 2022

Excellent Customer Service !!!!! I felt right at home. John worked with us and made the process seamless. John has gained a repeat customer!

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DealerRater Jun 18, 2022

Sara was great and so sweet and so helpful. 10/10 would recommend Sara. The best

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DealerRater Jun 18, 2022

It was a great experience. Everyone was nice and helpful. I would definitely recommend to my friends and family.

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DealerRater Jun 16, 2022

This dealer encore, was great. The people working there were the best. They were polite and nice.

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DealerRater Jun 16, 2022

The whole experience was good from start to finish. Salespeople were courteous and professional. I feel that I got a good deal on the perfect car for my son.

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DealerRater Jun 16, 2022

Sarah was a great help. She was very helpful and nice. And very informative and smart.

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DealerRater Jun 16, 2022

The dealership and my salesman, Scottish John, did a great job of providing the vehicle that I wanted while having great customer service!!

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DealerRater Jun 16, 2022

Garcia and Mr. Teasdale were very helpful in making this all come together. I really appreciate their honesty and jeep ❤️

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DealerRater Jun 15, 2022

Friendly, courteous staff. Fast and efficient; I was in and out in under 3 hours. They didn't try to put me in something that I couldn't afford and they didn't try to sell me any extras that I didn't want.

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DealerRater Jun 14, 2022

Very friendly service, answered all my questions, had my vehicle ready on time and had all the paperwork that I needed ready for me when I picked up the vehicle. Dave was a very well informed salesman.

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DealerRater Jun 14, 2022

Stephen was awesome from the first conversation, all the way till we left with our new Jeep. He helped us find our new vehicle with ease, and didn’t pressure us into anything that wasn’t what we wanted. All around nice man, and amazing team! Would definitely recommend you get your next new ride here!

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DealerRater Jun 13, 2022

Absolutely phenomenal experience all the way around! We are excited to now call Encore our preferred dealer!

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DealerRater Jun 9, 2022

Very good good attendance have good jeep also good finance and very nice employers... and service

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DealerRater Jun 8, 2022

Sales and service have been amazing! I will definitely be a repeat buyer. Always a great experience.

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DealerRater Jun 6, 2022

Encore had the Jeep I wanted, listed for the price I wanted. Brian is an excellent salesman and Sam the financial guy is top notch.

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DealerRater Jun 4, 2022

Excellent customer service from the entire staff. Salesperson was Jon Barren, keep up the good work! Finance was hassle free and honest. Will definitely purchase from Encore again.

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DealerRater Jun 4, 2022

This was a very pleasant experience. The salesman was very laid back and tried to understand my needs, even came in on day off and had my Jeep detailed and ready to go. Whole process was seamless, would highly recommend. Even got a call back from sales manager to ask if we had anymore questions with our new car. Even left with a complimentary hat just because my life liked one they had for sale. Would highly recommend!

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